Root Cause Analysis and the 8D Problem Solving Bootcamp
(Accredited) - Four RCA approaches for permanent and effective corrective actions | Get 8 PMI PDUs / SHRM PDCs / CPDs
Lo que serás capaz de hacer
Note: Students who complete this course can apply for the certification exam by Quality Gurus Inc. and achieve the Verified Certification from Quality Gurus Inc. It is optional, and there is no separate fee for it. Quality Gurus Inc. is the Authorized Training Partner (ATP # 6034) of the Project Management Institute (PMI®) and the official Recertification Partner of the Society for Human Resource Management (SHRM®) The verified certification from Quality Gurus Inc. provides you with 8.0 pre-approved PMI PDUs and 8.0 SHRM PDCs at no additional cost to you. This course is accredited by The CPD Group (UK). You are eligible to claim 8.0 CPDs for this course (Accreditation# 1016191) Root Cause Analysis and the 8D Problem Solving Bootcamp (Accredited) In this course, I will cover four broad strategies or approaches for Root Cause Analysis (RCA) and problem-solving: 1. Five Why's 2. Cause and Effect Diagram 3. A3 Problem Solving Approach 4. Eight Disciplines or 8D Problem Solving Approach Depending upon the complexity of the problem, you can choose one of these approaches. While taking these approaches, many tools and techniques could be applied. I will cover many such tools, for example: 1. Seven Basic Quality Tools (Cause and Effect Analysis, Flow Chart, Check Sheet, Pareto Chart, Scatter Plot, Control Charts and Histograms) 2. Descriptive Statistics (Mean, Mode, Median, Range and Standard Deviation) 3. Graphs and Charts (Box and Whisker Plot, Individual Value Plot, Bar Chart, Pie Chart, Bubble Chart, Matrix Plot, and Time Series) 4. Value Stream Mapping 5. Tools for D1 (Establish the Team): Team Roles, Team Stages, Conflict Management and Negative Team Behaviours 6. Tools for D2 (Describe the Problem): 5W2H, SIPOC, Gemba Walk and Stakeholder Analysis 7. Tools for D3 (Interim Containment): Identification and Traceability 8. Tools for D4 (Root Cause Analysis): Brainstorming, Nominal Group Technique and Affinity Diagram 9. Tools for D5 (Develop CA): Poka-yoke, Force Field Analysis, Control Plan and Benefit-Cost Analysis 10. Tools for D6 (Implement CA): Gantt Chart, RACI Matrix, Reports and Dashboard 11. Tools for D7 (Prevent Recurrence): FMEA Continuous Professional Development (CPD) Units: For the ASQ ® Recertification Units (RUs), we suggest 0.80 RUs under the Professional Development > Continuing Education category. For PMI ®, 8.0 pre-approved PDUs can be provided after completing our optional/free certification exam. The detailed steps for taking Quality Gurus Inc. certification with preapproved PDUs are provided in the courses.
- Perform effective root cause analysis to eliminate problems permanently and enhance process reliability.
- Choose the right tool for root cause analysis from a comprehensive selection, ensuring precise problem identification.
- Learn about over 40 powerful tools that can be used for effective problem-solving, boosting your analytical capabilities.
- Master proven problem-solving approaches, including the 8D methodology, to tackle complex issues systematically.
- Implement permanent corrective actions to ensure problems do not recur, fostering a culture of continuous improvement.
- Access and utilize included templates to streamline your problem-solving process and documentation.
Temario
UNIDAD 1 - Introduction · 6 leccionesUNIDAD 1 - Introduction
UNIDAD 1 - Introduction
- Welcome to the Root Cause Analysis Boot Camp
- Quality Gurus Inc Certificate, Digital Badge, PMI PDUs, SHRM PDCs (Optional)
- Four Root Cause Analysis Approaches
- Problem Solving, Correction, Corrective and Preventive Actions
- Download Section 1 Slides
- Quiz - Section 1 - Introduction
UNIDAD 2 - Technique #1: Five Whys · 5 leccionesUNIDAD 2 - Technique #1: Five Whys
UNIDAD 2 - Technique #1: Five Whys
- Introduction to Five Whys
- Five Whys - Theory
- Five Whys - Template and Demonstration
- Download Section 2 Slides
- Quiz - Section 2 - Five Whys
UNIDAD 3 - Technique #2: Cause and Effect Analysis · 5 leccionesUNIDAD 3 - Technique #2: Cause and Effect Analysis
UNIDAD 3 - Technique #2: Cause and Effect Analysis
- Understanding the Cause and Effect Analysis (Fishbone or Ishikawa Diagram)
- Cause and Effect Diagram using Excel or SigmaXL
- Cause and Effect Diagram using Minitab Workspace
- Download Section 3 Slides
- Quiz - Section 3 - Cause and Effect Analysis
UNIDAD 4 - Technique #3: A3 Problem Solving Approach · 42 leccionesUNIDAD 4 - Technique #3: A3 Problem Solving Approach
UNIDAD 4 - Technique #3: A3 Problem Solving Approach
- A3 Problem Solving - Part 1
- A3 Problem Solving - Part 2
- **** Is / Is not Analysis ****
- ***** Seven Basic Quality Tools ***** Cause and Effect Analysis
- Flow Chart [Seven Basic Quality Tools]
- Flow Chart Demonstration
- Check Sheet [Seven Basic Quality Tools]
- Check Sheet Demonstration
- Pareto Chart [Seven Basic Quality Tools]
- Pareto Chart Demonstration
- Scatter Plot [Seven Basic Quality Tools]
- Scatter Plot Demonstration
- Control Charts Part 1 [Seven Basic Quality Tools]
- Control Charts Part 2 [Seven Basic Quality Tools]
- Control Charts Part 3 [Seven Basic Quality Tools]
- Control Charts Demonstartion [ I-MR, Xbar-R and Xbar-S Charts]
- Control Charts Demonstartion [ P and NP Charts]
- Control Charts Demonstartion [ C and U Charts]
- Histogram [Seven Basic Quality Tools]
- Histogram Demonstration
- Section 4 - Quiz 1
- **** Graphs and Charts **** Introduction
- Measurements of Central Tendency (Mean, Mode and Median)
- Measurement of Dispersion (Range, Standard Deviation and Variance)
- Descriptive Statistics - Demonstration
- Box and Whisker Plot
- Box and Whisker Plot - Demonstration
- Individual Value Plot with Demonstration
- Bar Charts
- Bar Charts - Demonstration
- Pie Chart
- Bubble Charts
- Bubble Charts Demonstration
- Matrix Plot with Demonstration
- Time Series
- Time Series Demonstration
- Section 4 - Quiz 2
- **** Value Stream Map Introduction ****
- VSM - Takt Time, VA and NVA Cycle Time
- Value Stream Map Demonstration
- Section 4 - Quiz 3
- Download Section 4 Slides
UNIDAD 5 - Technique #4: 8D Problem Solving Approach · 45 leccionesUNIDAD 5 - Technique #4: 8D Problem Solving Approach
UNIDAD 5 - Technique #4: 8D Problem Solving Approach
- History of 8D Approach of Problem Solving
- 8D Approach of Problem Solving - Introduction
- Problem vs Symptoms
- When to use 8D approach?
- ** D-0 Preparation and Emergency Response **
- ** D-1 Selecting the Team **
- Team Roles
- Team Stages - Tuckman's Model
- Understanding Team Conflicts
- Negative Team Dynamics - Part 1
- Negative Team Dynamics - Part 2
- Team Action Log
- Section 5 - Quiz 1
- ** D-2 Define the Problem **
- 5W2H
- SIPOC
- Gemba Walk
- Stakeholder Analysis
- ** D-3 Interim Containment **
- Identification Traceability
- ** D-4 Root Cause Analysis **
- Typical Root Causes
- Tools for Root Cause Analysis
- Brainstorming
- Nominal Group Technique (NGT)
- Affinity Diagram
- Section 5 - Quiz 2
- ** D-5 Develop Permanent Corrective Actions **
- Poka-Yoke
- Force Field Analysis
- Control Plan
- Benefit-Cost Analysis
- ** D-6 Implement Corrective Actions **
- Gantt Chart
- Gantt Chart - Demonstration
- RACI Matrix
- RACI Matrix - Demonstration
- Section 5 - Quiz 3
- ** D-7 Prevent Recurrence **
- FMEA Introduction
- FMEA Demonstration
- ** D-8 Recognize the Team **
- ** Summary and 8D Template **
- Download Section 5 Slides
- Section 5 - Quiz 4
UNIDAD 6 - Bonus Section · 1 leccionesUNIDAD 6 - Bonus Section
UNIDAD 6 - Bonus Section
- BONUS LECTURE
Tu certificado lo emite la SEP, no solo una plataforma
Al demostrar la competencia recibes un certificado emitido por la Secretaría de Educación Pública a través del Gobierno del Estado de México: un documento oficial que puedes presentar con confianza ante cualquier empleador o institución.
Tu certificado con INEC
- Lo emite la Secretaría de Educación Pública (SEP), a través del Gobierno del Estado de México
- Documento oficial con folio verificable en línea
- Lo otorga la Universidad Tecnológica Fidel Velázquez
Otras plataformas en línea
- Constancia privada emitida por la misma plataforma
- Solo acredita horas cursadas o asistencia
- Sin respaldo de una autoridad educativa
Tu itinerario, de la inscripción al certificado
- 1
Inscripción con pago único
Pagas $2,800 MXN una sola vez y entras de inmediato al curso.
- 2
Estudias a tu ritmo
6 unidades con videos, lecturas y actividades, disponibles 24/7 durante 12 meses.
- 3
Cuestionarios por unidad
10 cuestionarios para comprobar lo aprendido.
- 4
Certificado
Emitido por la SEP a través del Gobierno del Estado de México, con folio verificable.
Un certificado oficial de la SEP
Muestra · verificable por folio y QR
- Emitido por la Secretaría de Educación Pública (SEP), a través del Gobierno del Estado de México. No es una constancia privada: es un documento oficial, y ese respaldo marca la diferencia frente a otras plataformas en línea.
- Contenido impartido por Sandeep Kumar Quality Gurus Inc..
- Folio y QR verificables para compartirlo con quien te contrate.
Empieza hoy, a tu ritmo
Un solo pago y acceso inmediato al curso completo durante 12 meses.
- 6 unidades · 104 lecciones · 30 h
- 12 meses de acceso
- 10 cuestionarios de evaluación
- Certificado emitido por la SEP (Gob. del Estado de México) con folio verificable
Sobre tu inscripción
¿Cómo es el pago?
Un solo pago de $2,800 MXN. No hay mensualidades ni cargos recurrentes.
¿Cuánto tiempo tengo acceso?
12 meses desde tu inscripción, 24/7, para avanzar a tu ritmo.
¿Quién imparte el contenido?
El curso es impartido por Sandeep Kumar Quality Gurus Inc.; INEC gestiona tu inscripción, evaluación y certificado.
¿Qué pasa cuando vence mi acceso?
Puedes renovar tu cuenta tú mismo desde la plataforma, sin trámites ni esperas.
