Prepare for the Salesforce Business Analyst Certification
Pass the Salesforce Business Analyst Certification with Ease and Confidence!
Lo que serás capaz de hacer
Thank you for your interest in this course! The skills of a Salesforce Business Analyst are crucial to helping a project team deliver a fantastic project! These skills are useful across all roles on a development team! Understanding the concepts learned in this course will help you regardless of your job title! The Salesforce Business Analyst Certification covers the background knowledge for crucial project development and deployment. Some of these skills include elicitation techniques, project pipeline management, collaboration with stakeholders, mapping the various business processes, user story creation, and so many more! Our course covers these topics and more to give you the necessary knowledge and context to help you pass this salesforce certification exam! Easily get certified through this streamlined course with the following resources: Complete video lectures covering all exam topics. Demoed solutions and practice questions after every section. Comprehensive glossary of all terms you need to know with links to learn more. Glossary terms expounded upon in detail for each section with examples. A full practice exam formatted like the actual exam with explanations and documentation links. Notes on the 40+ trailhead modules that make up this Trailmix. All you need is a willingness to learn and an open mind to learning these crucial concepts! We are excited to see you pass the Salesforce Business Analyst Certification Exam!
- Business Process Mapping
- User Story Development
- Application Lifecycle Management
- Eliciation Techniques for Project Discovery
Temario
UNIDAD 1 - Introduction · 7 leccionesUNIDAD 1 - Introduction
UNIDAD 1 - Introduction
- Welcome to the Course
- About Emily
- About Jeremy
- About the Exam
- Quick Note on Course Structure
- Introduction to Glossary
- Introduction to Notes
UNIDAD 2 - Foundation of Businsess Analysis · 7 leccionesUNIDAD 2 - Foundation of Businsess Analysis
UNIDAD 2 - Foundation of Businsess Analysis
- Introduction to Business Analysis
- The Role of a Business Analyst
- Key Tasks of a Business Analyst
- Softskills of a Business Analyst
- Technical Skills of a Business Analyst
- Application Lifecycle
- Sandboxes
UNIDAD 3 - Customer Discovery: 17% · 18 leccionesUNIDAD 3 - Customer Discovery: 17%
UNIDAD 3 - Customer Discovery: 17%
- Introduction to Customer Discovery
- What is discovery?
- Journey Mapping
- Build a Journey Map
- Engageing Stakeholders
- Centers of Excellence
- Documentation
- Overview of Elicitation Techniques
- Whiteboarding
- Interviews
- Observation
- Requirements Workshop
- Surveys
- Create a Dev Org
- Salesforce Health Check
- Customer Discovery Terms not Covered thus Far
- Customer Discovery Practice Question Walk Through
- Practice Question: Customer Discovery
UNIDAD 4 - Collaboration with Stakeholders: 24% · 18 leccionesUNIDAD 4 - Collaboration with Stakeholders: 24%
UNIDAD 4 - Collaboration with Stakeholders: 24%
- Introduction to Collaboration with Stakeholders
- Trust
- Developing a Positive Relationship
- Influencing Styles
- Sales Enablement
- Content Strategy
- RACI
- Demos
- Demo Strategies
- Capability Models
- Improving User Adoption
- Stakeholder Analysis
- Enterprise Analysis
- Strategy Analysis
- Stakeholder Wheel
- Collaboration With Stakeholders Key Terms not Covered Thus Far
- Collaboration With Stakeholders Practice Questions
- Practice Questions: Collaboration with Stakeholders
UNIDAD 5 - Business Process Mapping: 16% · 13 leccionesUNIDAD 5 - Business Process Mapping: 16%
UNIDAD 5 - Business Process Mapping: 16%
- Introduction to Business Process Mapping
- Process Mapping
- Detailed Process Map
- Diagramming Essentials
- V2MOM
- Universal Process Notation
- Value Stream
- Entity Relationship Diagraming
- Gap Analysis
- SIPOC
- Business Process Mapping Key Terms not Covered Thus Far
- Business Process Mapping Practice Question Walkthrough
- Practice Questions: Business Process Mapping
UNIDAD 6 - Requirements: 17% · 21 leccionesUNIDAD 6 - Requirements: 17%
UNIDAD 6 - Requirements: 17%
- Introduction to Requirements
- Agile Development Strategies
- Scrum
- Kanban
- Jobs to be Done
- Brainstorming
- Document Analysis
- Focus Groups
- Interface Analysis
- Prototyping
- Questionaires
- Setup Audit Trail
- Functional Requirements Specification
- System Requirements Specification
- Statement of Work
- Priortization Strategies
- Requirements Prioritization
- Minimum Viable Product
- Requirements Key Terms not Covered thus Far
- Requirements Practice Question Walkthrough
- Practice Questions: Requirements
UNIDAD 7 - User Stories: 18% · 13 leccionesUNIDAD 7 - User Stories: 18%
UNIDAD 7 - User Stories: 18%
- Introduction to User Stories
- Basics of User Stories
- Components of a User Story
- Acceptance Criteria
- Definition of Done
- Acceptance Criteria vs. Definition of Done
- Practice Writing Users Stories
- Scope
- Scope Creep
- Git/Version Controll
- User Stories Key Terms not Covered thus Far
- User Stories Practice Question Walkthrough
- Practice Questions: User Stories
UNIDAD 8 - User Acceptance: 8% · 16 leccionesUNIDAD 8 - User Acceptance: 8%
UNIDAD 8 - User Acceptance: 8%
- Introduction to User Acceptance Testing
- What is User Acceptance Testing?
- The Business Analyst Role in User Acceptance Testing
- Keeping User Acceptance Testing on Track
- Types of Tests
- QA Testing
- Stress Testing
- Test Cases
- Go/No Go Release Decisions
- User Training
- Change Set Development
- Package Development
- Org Development
- User Acceptance Key Terms not Covered Thus Far
- User Acceptance Pracitce Question Walkthrough
- Practice Questions: User Acceptance Testing
UNIDAD 9 - Practice Test · 2 leccionesUNIDAD 9 - Practice Test
UNIDAD 9 - Practice Test
- Introduction to Practice Test
- Full Practice Exam
UNIDAD 10 - Conclusion · 2 leccionesUNIDAD 10 - Conclusion
UNIDAD 10 - Conclusion
- Thank you so much for taking this course!
- Bonus Lecture
Tu certificado lo emite la SEP, no solo una plataforma
Al demostrar la competencia recibes un certificado emitido por la Secretaría de Educación Pública a través del Gobierno del Estado de México: un documento oficial que puedes presentar con confianza ante cualquier empleador o institución.
Tu certificado con INEC
- Lo emite la Secretaría de Educación Pública (SEP), a través del Gobierno del Estado de México
- Documento oficial con folio verificable en línea
- Lo otorga la Universidad Tecnológica Fidel Velázquez
Otras plataformas en línea
- Constancia privada emitida por la misma plataforma
- Solo acredita horas cursadas o asistencia
- Sin respaldo de una autoridad educativa
Tu itinerario, de la inscripción al certificado
- 1
Inscripción con pago único
Pagas $2,800 MXN una sola vez y entras de inmediato al curso.
- 2
Estudias a tu ritmo
10 unidades con videos, lecturas y actividades, disponibles 24/7 durante 12 meses.
- 3
Cuestionarios por unidad
7 cuestionarios para comprobar lo aprendido.
- 4
Certificado
Emitido por la SEP a través del Gobierno del Estado de México, con folio verificable.
Un certificado oficial de la SEP
Muestra · verificable por folio y QR
- Emitido por la Secretaría de Educación Pública (SEP), a través del Gobierno del Estado de México. No es una constancia privada: es un documento oficial, y ese respaldo marca la diferencia frente a otras plataformas en línea.
- Contenido impartido por Emily Call, MBA.
- Folio y QR verificables para compartirlo con quien te contrate.
Empieza hoy, a tu ritmo
Un solo pago y acceso inmediato al curso completo durante 12 meses.
- 10 unidades · 117 lecciones · 50 h
- 12 meses de acceso
- 7 cuestionarios de evaluación
- Certificado emitido por la SEP (Gob. del Estado de México) con folio verificable
Sobre tu inscripción
¿Cómo es el pago?
Un solo pago de $2,800 MXN. No hay mensualidades ni cargos recurrentes.
¿Cuánto tiempo tengo acceso?
12 meses desde tu inscripción, 24/7, para avanzar a tu ritmo.
¿Quién imparte el contenido?
El curso es impartido por Emily Call, MBA; INEC gestiona tu inscripción, evaluación y certificado.
¿Qué pasa cuando vence mi acceso?
Puedes renovar tu cuenta tú mismo desde la plataforma, sin trámites ni esperas.
