Exam Preparation for ServiceNow Certified System Admin (CSA)
Learn how to prepare for the ServiceNow Certified System Administrator (CSA) exam with quizzes and practice questions
Lo que serás capaz de hacer
This course shows you how to prepare for the exam and what the exam looks like. Exam Purpose The CSA exam certifies you have the skills and essential knowledge to contribute to the ServiceNow system's configuration, implementation, and maintenance. Exam Preparation Exam questions are based on official ServiceNow training materials and the ServiceNow documentation site. This course should not be considered an official study or exam material and should only be used to prepare for the mainline exam. Exam Scope Platform Overview and Navigation ( 6% ) ServiceNow Platform Overview Platform capabilities and services The ServiceNow Instance Next Experience Unified Navigation Instance Configuration ( 10% ) Installing applications and plugins Personalising/customising the instance Common user interfaces in the Platform Configuring Applications for Collaboration ( 19.5% ) Lists, Filters, and Tags List and Form anatomy Form Configuration Form templates and saving options Advanced Form Configuration Task Management Visual Task Boards (VTBs) Visualisations, Dashboards, and Platform Analytics Notifications Self-Service & Automation ( 19.5% ) Knowledge Management Service Catalogue Workflow Studio Virtual Agent Database Management and Platform Security ( 30% ) Data Schema Application/Access Control Importing Data CMDB and CSDM Security Center Shared Responsibility Model Data Migration and Integration ( 15% ) UI Policies Business Rules System update sets Scripting in ServiceNow Exam Structure The exam consists of approximately (60) questions. For each question on the examination, there are multiple possible responses. You should review the response options and select the most correct answer. Multiple Choice (single answer) For each multiple-choice question on the exam, there are at least four possible responses. You should review the response options and select the one response that most accurately answers the question. Multiple Select (select all that apply) For each multiple-select question on the exam, there are at least four possible responses. The question will state how many responses should be selected. You should review the response options and select ALL responses that accurately answer the question. Multiple-select questions have two or more correct responses.
- Gain the skills and essential knowledge to contribute to the configuration, implementation, and maintenance of ServiceNow
- Access the most comprehensive set of practice questions with detailed explained answers, all developed in the latest ServiceNow release
- Get familiar with the exam format and structure, and practice your knowledge in a simulated exam environment
- Learn the new, updated and changed features and functionality with the introduction of each ServiceNow release
Temario
UNIDAD 1 - Introduction · 4 leccionesUNIDAD 1 - Introduction
UNIDAD 1 - Introduction
- Course Introduction
- Who is this course for?
- Who is a System Administrator?
- What is the CSA Exam About?
UNIDAD 2 - ServiceNow Certifications · 3 leccionesUNIDAD 2 - ServiceNow Certifications
UNIDAD 2 - ServiceNow Certifications
- Certification Benefits
- Certification Types and Categories
- Certified System Administrator (CSA)
UNIDAD 3 - Exam Resources · 6 leccionesUNIDAD 3 - Exam Resources
UNIDAD 3 - Exam Resources
- ServiceNow Account
- Now Learning
- Webassessor Account
- ServiceNow Docs
- Personal Developer Instance
- Request a PDI
UNIDAD 4 - Learning Domains · 32 leccionesUNIDAD 4 - Learning Domains
UNIDAD 4 - Learning Domains
- Exam Domains
- Platform Overview and Navigation
- Sample Question: Next Experience Unified Navigation
- Explore solutions: Dark theme in the Next Experience UI
- Test your knowledge on Platform Overview and Navigation
- Challenge yourself about Platform Overview and Navigation
- Instance Configuration
- Sample Question: Personalising / Customising the Instance
- Explore solutions: Navigate directly to a table
- Test your knowledge on Instance Configuration
- Challenge yourself about Instance Configuration
- Configuring Applications for Collaboration
- Sample Question: Reporting, Dashboards, and Performance Analytics
- Explore solutions: List actions in the Next Experience UI
- Test your knowledge on Configuring Applications for Collaboration
- Challenge yourself about Configuring Applications for Collaboration
- Self-Service & Automation
- Sample Question: Knowledge Management
- Explore solutions: Delegated request experience
- Scripting Practice - Variable Attributes
- Test your knowledge on Self-Service & Automation
- Challenge yourself about Self-Service & Automation
- Database Management and Platform Security
- Sample Question: CMDB and CSDM
- Explore solutions: Table Relationships
- Test your knowledge on Database Management
- Challenge yourself about Database Management
- Data Migration and Integration
- Sample Question: UI Policies
- Scripting Practice - Client Script
- Test your knowledge on Data Migration and Integration
- Challenge yourself about Data Migration and Integration
UNIDAD 5 - Conclusion and Congratulations · 5 leccionesUNIDAD 5 - Conclusion and Congratulations
UNIDAD 5 - Conclusion and Congratulations
- What's Next? > Certification Paths
- Maintain your Certification
- Verify Certifications
- Congratulations!
- Bonus Lecture
Tu certificado lo emite la SEP, no solo una plataforma
Al demostrar la competencia recibes un certificado emitido por la Secretaría de Educación Pública a través del Gobierno del Estado de México: un documento oficial que puedes presentar con confianza ante cualquier empleador o institución.
Tu certificado con INEC
- Lo emite la Secretaría de Educación Pública (SEP), a través del Gobierno del Estado de México
- Documento oficial con folio verificable en línea
- Lo otorga la Universidad Tecnológica Fidel Velázquez
Otras plataformas en línea
- Constancia privada emitida por la misma plataforma
- Solo acredita horas cursadas o asistencia
- Sin respaldo de una autoridad educativa
Tu itinerario, de la inscripción al certificado
- 1
Inscripción con pago único
Pagas $2,800 MXN una sola vez y entras de inmediato al curso.
- 2
Estudias a tu ritmo
5 unidades con videos, lecturas y actividades, disponibles 24/7 durante 12 meses.
- 3
Cuestionarios por unidad
17 cuestionarios para comprobar lo aprendido.
- 4
Certificado
Emitido por la SEP a través del Gobierno del Estado de México, con folio verificable.
Un certificado oficial de la SEP
Muestra · verificable por folio y QR
- Emitido por la Secretaría de Educación Pública (SEP), a través del Gobierno del Estado de México. No es una constancia privada: es un documento oficial, y ese respaldo marca la diferencia frente a otras plataformas en línea.
- Contenido impartido por Ali Saghaeian.
- Folio y QR verificables para compartirlo con quien te contrate.
Empieza hoy, a tu ritmo
Un solo pago y acceso inmediato al curso completo durante 12 meses.
- 5 unidades · 50 lecciones · 30 h
- 12 meses de acceso
- 17 cuestionarios de evaluación
- Certificado emitido por la SEP (Gob. del Estado de México) con folio verificable
Sobre tu inscripción
¿Cómo es el pago?
Un solo pago de $2,800 MXN. No hay mensualidades ni cargos recurrentes.
¿Cuánto tiempo tengo acceso?
12 meses desde tu inscripción, 24/7, para avanzar a tu ritmo.
¿Quién imparte el contenido?
El curso es impartido por Ali Saghaeian; INEC gestiona tu inscripción, evaluación y certificado.
¿Qué pasa cuando vence mi acceso?
Puedes renovar tu cuenta tú mismo desde la plataforma, sin trámites ni esperas.
