How to be Assertive & Likeable
Master assertiveness and confidence with this practical in-depth guide by a world expert
Lo que serás capaz de hacer
Assertiveness Masterclass - How to be Assertive & Likeable Master assertiveness and confidence with this practical in-depth guide by a world expert Discover the life-changing habits that will transform your communication skills, build your confidence and nurture self-respect. Assertiveness is the ability to speak up for yourself and your rights in an appropriate and respectful manner. Learn how to be assertive & likeable - you needn't choose one or the other! Start learning these skills today and turn yourself into a confident communicator and win-win results-focused person. Do you find that you are quick to anger? Maybe you have trouble sticking up for yourself and setting boundaries? Perhaps you’re plagued with stress at the thought of confrontation. This in-depth course will help you master the communication skills required to be assertive with your boss, your partner, or even someone you’ve just met. When you learn to be assertive in everyday situations, you reap long-term benefits in every relationship. This course uses a coaching structure - meaning each video is just a minute or two long and contains an immediately actionable task . Either take the course in one go, or use it as your personal coach and watch one video a day, or a week. You’ll find the results speak for themselves! From handling difficult conversations with partners and friends, to mastering business communication with your boss and colleagues, assertiveness is a skill that can help you control situations at work, deal with difficult people calmly and confidently and help you live a happier personal life. With practical tips and advice that you can put into practice straight away, you’ll learn how to spot toxic people, set reasonable boundaries and learn to understand yourself better. We’ll discuss four mantras that can boost your confidence in tricky situations, build new phrases into your vocabulary that will help you handle difficult people and learn how to approach adversity with a positive outlook. A lot of people think assertiveness is just being pushy and defensive, but it’s a skill that requires courage and honesty so that you can confidently control situations while respecting others. By the time you finish this course, assertiveness won’t just be a new habit that you’ve learned, it will be part of a new way of life for you. From learning how to deal with unexpected criticism, to negotiating with confidence, this course will help you take control of your life, get that promotion you’ve been working towards and build healthy, respectful relationships with your loved ones. Chris Croft is an international speaker, and widely published author, who's been teaching assertiveness to businesses and individuals for over 20 years. He's taught all over the world, as well as online, and has an entertaining and practical teaching style. This course is guaranteed to keep you engaged and amused, and teach you life-changing skills for home and work. The course overview includes: Practical tools and techniques for becoming more assertive How to handle difficult conversations with confidence Tools to help you set healthy boundaries Take back control of your life Relieve stress caused by constant arguing Find it easy to communicate in a respectful manner Learn how to approach difficult situations with a positive outlook Implement new words and phrases that will build up your self-esteem Easily identify toxic people and understand how to deal with them Improve your business communications and earn respect from your colleagues Transform your thought patterns with mantras And as always, it’s 100% practical, and with no technical jargon If you are ready to make practical changes and pursue a life of confidence and control this course is for you! The power to change your life lies in your hands, and you can take control of it today. This course WILL change your life, if you let it!
- Be more assertive and get what you want out of life
- Understand how to communicate better with others
- Feel confident standing up for yourself and your rights
- How your choice of vocabulary can effect the outcome of a conversation
- Know how to deal with difficult people in an appropriate and respectful manner
- Build rewarding relationships with your loved ones
Temario
UNIDAD 1 - Introduction · 4 leccionesUNIDAD 1 - Introduction
UNIDAD 1 - Introduction
- Welcome
- What is Assertiveness?
- Stand up for your rights
- What do you need this course for?
UNIDAD 2 - Understanding Yourself · 5 leccionesUNIDAD 2 - Understanding Yourself
UNIDAD 2 - Understanding Yourself
- Introduction
- Ask yourself “Is it me?"
- Appreciation of different skills
- What are your scripts?
- Wrap Up
UNIDAD 3 - Changing the Behaviour of Others · 8 leccionesUNIDAD 3 - Changing the Behaviour of Others
UNIDAD 3 - Changing the Behaviour of Others
- Introduction
- Is it worth changing people?
- Know what you want
- Making them aware
- Rewarding bad behaviour
- What’s in it for THEM
- Setting Boundaries
- Wrap Up
UNIDAD 4 - Control by Detachment · 10 leccionesUNIDAD 4 - Control by Detachment
UNIDAD 4 - Control by Detachment
- Introduction
- Detachment
- Ask yourself “Does it matter?"
- Staying Positive
- Take Responsibility
- You can choose your emotions
- You are not responsible for the problems of others
- What doesn’t kill you makes you stronger
- Meditate
- Wrap Up
UNIDAD 5 - Mantras · 6 leccionesUNIDAD 5 - Mantras
UNIDAD 5 - Mantras
- Introduction
- You don't need to justify
- Liking yourself
- Standing your ground
- Being out of your depth
- How to use mantras
UNIDAD 6 - Words to Use · 10 leccionesUNIDAD 6 - Words to Use
UNIDAD 6 - Words to Use
- Introduction
- Always start with this
- Try fogging
- I notice, I interpret, am I right?
- It’s never too late
- Taking time to think
- Asking vs pointing out
- Offering a choice of solutions
- Tell them they’re wrong by FFF
- Wrap Up
UNIDAD 7 - Negative Emotions · 8 leccionesUNIDAD 7 - Negative Emotions
UNIDAD 7 - Negative Emotions
- Introduction
- Get rid of stress
- Get rid of guilt
- Get rid of worry
- Get rid of regret
- Get rid of impatience
- Get rid of anger
- Wrap Up
UNIDAD 8 - Positive Approaches · 9 leccionesUNIDAD 8 - Positive Approaches
UNIDAD 8 - Positive Approaches
- Introduction
- How to always get what you want
- Setting goals
- It’s OK to make mistakes
- Seek to Understand
- Be incredibly nice
- Being honest
- “Thank you for bringing this to my attention” (genuinely!)
- Wrap Up
UNIDAD 9 - When attacked · 9 leccionesUNIDAD 9 - When attacked
UNIDAD 9 - When attacked
- Introduction
- Negative Enquiry
- Generalisations and harsh words
- Emotions vs Facts
- Asking for Facts
- Get them to say it
- Pointing out the PROCESS
- “Overall, are you happy?”
- Wrap Up
UNIDAD 10 - Negotiate · 7 leccionesUNIDAD 10 - Negotiate
UNIDAD 10 - Negotiate
- Introduction
- Get something in return
- Dare to ask for what you want
- Set your walk away point
- Specific concrete changes
- Put it back to them
- Wrap Up
UNIDAD 11 - Toxic People · 5 leccionesUNIDAD 11 - Toxic People
UNIDAD 11 - Toxic People
- Introduction
- Identify Toxic people
- Start with pointing out the one-off
- Measure and keep a record
- Identify Games Players
UNIDAD 12 - Wrap Up · 3 leccionesUNIDAD 12 - Wrap Up
UNIDAD 12 - Wrap Up
- Practise your skills
- Congratulations
- 2025 Update: Confidence - 12 quick ideas
Tu certificado lo emite la SEP, no solo una plataforma
Al demostrar la competencia recibes un certificado emitido por la Secretaría de Educación Pública a través del Gobierno del Estado de México: un documento oficial que puedes presentar con confianza ante cualquier empleador o institución.
Tu certificado con INEC
- Lo emite la Secretaría de Educación Pública (SEP), a través del Gobierno del Estado de México
- Documento oficial con folio verificable en línea
- Lo otorga la Universidad Tecnológica Fidel Velázquez
Otras plataformas en línea
- Constancia privada emitida por la misma plataforma
- Solo acredita horas cursadas o asistencia
- Sin respaldo de una autoridad educativa
Tu itinerario, de la inscripción al certificado
- 1
Inscripción con pago único
Pagas $2,800 MXN una sola vez y entras de inmediato al curso.
- 2
Estudias a tu ritmo
12 unidades con videos, lecturas y actividades, disponibles 24/7 durante 12 meses.
- 3
Cuestionarios por unidad
Cuestionarios para comprobar lo aprendido.
- 4
Certificado
Emitido por la SEP a través del Gobierno del Estado de México, con folio verificable.
Un certificado oficial de la SEP
- Emitido por la Secretaría de Educación Pública (SEP), a través del Gobierno del Estado de México. No es una constancia privada: es un documento oficial, y ese respaldo marca la diferencia frente a otras plataformas en línea.
- Contenido impartido por CRFT Productions.
- Folio y QR verificables para compartirlo con quien te contrate.
Empieza hoy, a tu ritmo
Un solo pago y acceso inmediato al curso completo durante 12 meses.
- 12 unidades · 84 lecciones · 60 h
- 12 meses de acceso
- Certificado emitido por la SEP (Gob. del Estado de México) con folio verificable
Sobre tu inscripción
¿Cómo es el pago?
Un solo pago de $2,800 MXN. No hay mensualidades ni cargos recurrentes.
¿Cuánto tiempo tengo acceso?
12 meses desde tu inscripción, 24/7, para avanzar a tu ritmo.
¿Quién imparte el contenido?
El curso es impartido por CRFT Productions; INEC gestiona tu inscripción, evaluación y certificado.
¿Qué pasa cuando vence mi acceso?
Puedes renovar tu cuenta tú mismo desde la plataforma, sin trámites ni esperas.


